ClinicCare by Acumatic
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Clinic Care

ClinicCare that starts in a WhatsApp message.

Patients ask for anything — a GP visit, follow-up, vaccination, scan, or specialist appointment — in the chat they already use. ClinicCare raises the request, assigns a doctor, tracks every stage against SLA, and gives your care team one place to see it all.

Open patient portal Doctor portal Admin console
Hi, can I book a GP follow-up this afternoon? I’ve had chest tightness since last night. 21:04
Logged as #CC-2043 — high priority. A doctor is on it. 21:04
Dr. Nadia Al Hashimi at Gulf Heart Centre will confirm the slot by 21:15. 21:06
Perfect, thank you. 21:07
Requests managed
1,500+
Doctors
250+
Properties
120+
SLA compliance
99.8%
How it works

Ask to fulfilled, without a phone call.

01

The patient messages

A photo and a sentence on WhatsApp. No app to install, no form to learn.

02

The request routes itself

Category and priority set the SLA, then the engine picks the best available doctor from the right partner.

03

The desk sees everything

Accept, travel, arrive, fulfil, report, approve — every stage timestamped against target.

Portals

One workflow, three points of view.

Patient

Raise care requests in chat and follow the ticket.

Doctor

Assignments, work reports and history.

Admin

Directory, approvals, SLA and analytics.

Built for clinic care teams.

Clinics, hospitals, and care desks — one ClinicCare workflow for every patient request, with data that stays in region.

Open the console